ERP Kanyange

Documentation

Signing in and your password

How to sign in, what to do if you are locked out, and how to reset a password.

Signing in

  1. Open the ERP Kanyange address and choose Sign in.
  2. Enter your parish staff email and password.
  3. Wait for the security check to finish, then choose Sign in. You return to the page you were heading for.

Member accounts cannot sign in here. If your account has no staff role, ERP Kanyange tells you so and signs you out.

Too many attempts

After several wrong passwords in a short time, sign-in pauses for a few minutes. Wait, then try again, or ask a parish administrator.

Forgotten password

  1. On the sign-in page choose Forgot password.
  2. Enter your staff email. If it belongs to a staff account, a one-time code is emailed to you.
  3. Enter the code and choose a new password. All your other sessions are signed out.

If no email arrives, ask a parish administrator to issue you a code. The page answers the same way for every address, so it never reveals who has an account.

Being signed out

An administrator can end a session, and your sign-in can expire. You are then taken back to the ERP Kanyange sign-in page and returned to your work after signing in.